Shipping & Returns Info

SAVE ON SHIPPING WITH
FLAT RATES NATIONWIDE

 

Wine

Flat Rate Nationwide

Standard Ground Shipping for FIRST BOX, UP TO 12 BOTTLES.

For each additional increment of 12 bottles, ADD ANOTHER $20 to your "first box" shipping rate.

Members

1st Box:
$25

Non-members

$35

Expedited Shipping

For every increment of 12 bottles, ADD THESE SURCHARGES to your Member or Non-Member shipping rate if you need your order to arrive faster!

2Day

Add
$50

Overnight

Add
$100

Free Shipping

Qualification based on the subtotal, after discounts and prior to tax and shipping.

Ground Shipping not available to Alaska and Hawaii; these orders receive an automatic $10 discount on 2-Day Shipping.

All Orders Over

$500

Shipping Rates: Gifts & Specialty Items

Gift Set & 1.5 Liter Magnum

Each:
$25

Jewelry, Books & Decanters

Each:
$15

Corkscrews & Bottle Stoppers

Each:
$5

Bulk Orders

Get a quote by Contacting us at Customer Care or by calling 855.233.5155

 

SATISFACTION
GUARANTEED

 

We stand behind every bottle we make.

 

We hope you'll love them as much as we do.

 

If you don't, let us know and we'll make it right.

 

FAQs

  • Where do I find the tracking link for my package? What if I click the link and there's no info available?

    Upon placing your order, you will receive a confirmation email, and then once your order has shipped you will receive a second email that provides a link to your carrier's tracking information. Tracking will appear within 24 hours of shipping and will continually update throughout the delivery process.

  • Is there a temperature-controlled shipping option available?

    We offer a weekly refrigerated service for orders shipping to the Mid-West and East Coast as well as some Southern States. A "Temp Control" option will appear in the Shipping Service menu at checkout if available in your state. If a Temp Control option does not appear and temperatures are a concern in your area, consider adding a CoolPack to your order at checkout.

    Temperature-Controlled shipments depart our California facility weekly on Fridays for delivery the following week. We recommend checking HERE and selecting this option anytime the forecasted high temperatures are above 85°F or below 35°F anywhere between the shipping destination and Napa Valley. Place your order by 10:00 AM PT on Thursdays or set a future ship date for your order to ship on a Thursday and the order will ship out the next Friday MORNING.  Orders submitted after 10:00 AM on Thursdays or have a Friday future ship date will ship the following Friday morning.

     

  • What's a "CoolPack"? Should I add this to my order?

    CoolPacks are inserts designed to keep your wine chilled for up to 2 days on its journey in warm weather. CoolPacks are recommended anytime the forecasted high temperatures are above 85°F anywhere on your wine's travel route from Napa Valley to its destination, particularly in those nearby West Coast states where Temperature-Controlled shipping is not available. Please click here HERE to check a 10-day forecast for the destination zip code. Adding a CoolPack option to any order is $12 per 12/pack for non-members and $10 per12/pack for Wine Society Members and JCB Collectors. 

  • I need my wines by a specific date. What should I do?

    Contact Customer Care prior to placing your order if delivery dates are a concern so we can proactively assist you with providing the best shipping option for receiving on time. In circumstances where faster shipping is essential, consider upgrading to 2-Day or Overnight shipping.

  • Do I need to provide my birthdate for orders containing alcohol?

    Because all Boisset orders ship from a wine warehouse, a date of birth is legally required to confirm you are 21 or older regardless of whether or not the items in your order contain alcohol. Some states further require that the birth date provided by the customer match that individual's birth date in their state records. See our States of Operation page for state by state details.

  • Fees for Redirect to Different Address After Shipment is Initiated?

    Non-member $15 - Member $15